1998 Best Practices Report

The following jurisdictions were selected for best practices in the areas identified below, from the 1998 Benchmarking Survey data. The cost of the 1998 Best Practice report is $20 for IPMA Members and $40 for non-members. You may purchase a hard copy of the 1998 report by contacting the IPMA Publications Department at (703) 549-7100. You may also use this order form and fax in your order to (703) 684-0948.

Diversity and Affirmative Action
Changing demographics make it more important - and even unavoidable - to select, retain and manage a diverse workforce. Diversity covers everything from culture, race and ethnicity to age, sexual orientation and disabilities. Best practice highlights.

  • State of Montana
  • State of Oklahoma
  • City of St. Petersburg, FL
  • State of Washington
  • State of Wisconsin

IT Recruitment/Retention
US companies are experiencing a severe shortage of information technology (IT) workers. The number of unfilled positions for IT at US companies is approximately 346,000 nationwide, according to the Information Technology Association of America (ITAA).

The HR benchmarking survey government participants were split nearly in half when asked whether they had a shortage of IT staff. 52% reported no shortage of IT staff, while 48% indicated there was a shortage of IT staff.

  • IT report - analysis of IT recruitment/retention data from IPMA/NASPE's HR Benchmarking Survey - prepared by Dan Hill, Management & Operations Analyst, Division of Selection Services, State of New Jersey.
  • State of Kansas
  • Metropolitan Council, MN
  • State of Minnesota
  • State of Oregon
  • State of Virginia
  • State of Wisconsin

Linking Competencies to Training

  • State of Oklahoma

Timely Hiring
In today’s tight labor market, the public sector must aggressively recruit talented candidates. To support these recruitment efforts, governments must create timely and efficient hiring processes. Well-qualified applicants will not wait months for government hiring processes to run their course.

  • Fairfax County, VA
  • Maricopa County, AZ
  • Shreveport, LA
  • South Florida Water Management District
  • State of Wisconsin

Training Evaluation

  • State of New Jersey
  • State of Oklahoma
  • City of Phoenix, AZ